Thursday, April 7, 2011

It's Not THAT Weird

I have an unusually-spelled name. I get that. But, c'mon. It's not THAT weird. However, the other day, I had a very strange experience at the doctor that made me wonder if maybe I am wrong in thinking my name, while uncommonly spelled, isn't that difficult.

I had an appointment with a new doctor. When I made the appointment over the phone, the girl put me on hold for about five minutes, then I got disconnected. That should have been a sign right there, but I called back, the girl apologized and took my information. I gave her my name and my social security number, so she could verify my insurance. The thought crossed my mind that I didn't spell my name for her, but she was going to check my insurance so I figured she could get the correct spelling from that.

Apparently not. When I arrived for my appointment, I was given a clipboard of paperwork to fill out, on which my name and insurance information were already filled in. As the receptionist handed me the clipboard, I noticed the following in the 'Last Name' line: (Tricia) Goodwin. The first name line read: Trischa. Then she said, "Your insurance is listed under this name," pointing to where it read Trischa, "But we can put both names on your file."

Not quite sure what was going on, I pointed to the correct spelling and said, "That does say 'Trischa' (pronounced Trisha). That is how my name is spelled."

To which she replied, "That's fine if your name is spelled that way. We can put that name," again pointing to the actual spelling of my name, "But we can put Tricia (saying it out loud) as well. We can put both names on your file."

I know it's bad, but by now I was completely annoyed. What part of "Trischa" is my name didn't make sense to her. So I just said, "Why would you put both names on my file?? My name is Trischa (pointing to that spelling) and it is pronounced "Trish-a" so you don't need to put the other spelling (pointing to Tricia)."

A little indignant, she said, "Well, the appointment book had it spelled this way (pointing to Tricia), but we have to go by what your insurance is under."

Goodness. I mean, is it really that confusing? Why is it so hard to understand that a lot of names have multiple spellings? Finally I just told her, "Well, the girl who took my appointment didn't ask for the correct spelling and I thought she could get it from my insurance. Please only put this spelling (indicating Trischa) on my file and leave the other spelling off."

I'm sure this story isn't nearly as amusing to read as it is to hear me tell it out loud, but it is all I have for today. I spent the day at the ballpark in Cincinnati with my boys, watching the Reds lose. Now my nose is sunburned and I am tired. I'm hoping to have a much better post this weekend.

1 comment:

  1. I would chalk that one up to HER ignorance, what a ditz!